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Home >> Features >> Technical Support
PC Support
We utilize the technology to deliver premier PC support that helps our clients in reducing their IT costs while enhancing efficiency and productivity. Our solution includes:
Desktop PC and Laptop health and inventory management
Secure Data Backup
24/7 Live Technical Support
Remote Desktop Login Support
We function as your 'Virtual IT Department' and handle day-to-day IT related management responsibilities as a strategic method for improved and efficient operations for corporations around the world.
ISP Support
Whether you are an ISP or an ISP related company, we are confident to provide your customers with professional technical support. We have successfully helped many ISPs in North America to assist their customers with ADSL or Cable Internet setup up and troubleshooting, route r and home networking troubleshooting over the phone.
VoIP / IPTV Support
Whether you are an enterprise level organization looking for hosted PBX technical support or a VOIP provider looking to outsource your front line VoIP technical support, or an IPTV service provider looking for end user Set-Top-Box support, Callnovo is able to provide 24/7/365 services at highly competitive rates. We are confident to provide remote phone support for the installation, network troubleshooting and service feature support etc.
Application Support
If your company is looking for outsourcing your technical support for specific software, such as Anti-Virus, Medical, Business or Industrial software, we are here to help. Sitting in India and China , our engineers are very happy to assist your clients at 24X7. They are all passionate to learn and help.
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