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Latest from the field
June 19, 2023
Improve your Business’ Brand Reach and eCommerce Customer Service with Social Media
Social media provides unprecedented opportunities for eCommerce seller brand reach improvement, leading to strong global market competition.
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June 19, 2023
Spanish Customer Service Representative
Bridge language gaps with professional Spanish customer service representatives. Callnovo provides exceptional support for global businesses.
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June 19, 2023
How to successfully manage your WeChat official account in China?
WeChat official account is a very powerful tool for growing your business in China but it is also a complex and very different digital eco-system to be working in.
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June 19, 2023
Taking care of your customers should be at the top of your priorities especially if you want to make
Transform dissatisfied clients into loyal customers by outsourcing your customer care services. Learn how 24/7 availability, expert handling of complaints, and efficient customer support can boost retention, revenue, and customer satisfaction for your business.
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June 19, 2023
The “Black Friday” after-sales tide is approaching, how should Chinese cross-border sellers achieve a perfect ending?
"Black Friday," the most prominent shopping carnival in the Atlantic. It is an important day for Chinese export e-commerce sellers
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June 19, 2023
Top Call Center Trends You Need To Follow
We all know customer service is key and the call center market is booming as more and more businesses put the customer first by hiring a dedicated team to see to their needs.
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June 19, 2023
Transforming Overseas Customer Service Strategy: How to Ensure Quality Native Customer Service on Social Media Platforms in Varying Countries
With social media’s global popularity, it's highly-important that expanding brands looking to go-global consider the strong advantages to providing global customer support through varying countries' preferred social media platforms. As such, we'll take a look at examples whereby local customers use social media to connect with brands, and then we'll look at the benefits your business can receive by considering Callnovo's native customer service outsourcing solutions - all to the end that your brand can strongly-compete in global sales markets and find substantial, long-term sales growth and success.
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June 19, 2023
Top roles of a real estate virtual assistant and why you need one
Nowadays, finding a reliable real estate virtual assistant has become a trend even among the most experienced realtors around the world.
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